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Posted Jul 12

Senior Content Designer, Insurance

Remote Full time

About Us
At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.

The Role
We're seeking a full-time senior content designer to join our team, building products that help private practices easily accept insurance. This is a user experience and product writing role—not a copywriting, content marketing, or technical writing position.

At SimplePractice, content designers:
  • use language and design thinking to solve complex problems
  • make our products easier to navigate and more effective for our customers
  • advocate for user needs and drive business value

Responsibilities
  • Contribute to long-term strategy for the insurance billing side of our Revenue Cycle Management (RCM) product suite
  • Partner with product design, product management, and engineering to design product content for clinicians, to make it easier to accept insurance, file claims, and get paid
  • Leverage research findings, data insights, and customer feedback to create clear, concise information experiences that help product users reach their goals 
  • Align with design system, marketing, and customer success teams to create a consistent experience throughout the user journey that meets a high bar for product quality

Desired Skills & Experience
  • 5+ years of experience as a content designer, UX writer, or product content strategist 
  • Strong UX skills, with work samples that highlight problems you helped solve, your contributions, and customer impact 
  • Experience working on financial products 
  • Experience collaborating in Figma or similar design tools
  • Experience leading complex projects with minimal direction

Compensation: $120,000 - $155,000 annually

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